Sun. Jun 23rd, 2024
What is the Reason for ITIL Becoming Popular?

ITIL stands for Information Technology Infrastructure Library, and this term has been gaining popularity lately. The steps and methods which improve the efficiency of IT Service Management (ITSM) are collectively called ITIL. The concept originated in the 1980 and helped various organizations meet their service delivery in a very economical and sophisticated manner.

ITIL has established itself as a standard mark in the IT industry, and thus many companies are now looking for candidates with an ITIL certification. The certificate is being offered by AXELOS, a joint venture between the British government and the business outsourcing company Capita. Various other authorized training partners have also been established across the globe which offer these certification courses. ITIL certification in Riyadh

The demand for ITIL professionals is increasing as companies look for trained employees to help them excel in the competitive market. It is also predicted that candidates with the same skills but with an extra ITIL certification can earn 40% more salary than candidates with the same skills but without a certification.

The average ITIL professional salary in India is ₹10,58,000, and this is one key reason the ITIL career is becoming so popular. Students are now coming forward in various cities of India to pursue ITIL courses. The online providers offer mainly five types of ITIL courses, out of which the most popular one is the ITIL Foundation course, covering all critical aspects. ITIL update in the form of the latest version ITIL V4 has also been released recently.

Some of India’s key companies hiring ITIL professionals are Wipro, IBM, S&P, and Gartner. Let’s read in detail about why ITIL is becoming so popular and why such companies scout ITIL candidates.

What is ITIL?

ITIL steps help managers to improve the Service Management Lifecycle and make their performance more efficient. This life cycle comprises various stages, including Designing, Development, Deployment, and final upgradation. The different stages are explained below.

  1. Service Strategy: At this stage, the strategy is made to deliver the service.
  2. Service Design: Service delivery models are designed, and mechanisms are developed for better efficiency.
  3. Service Transition: When the development is done, testing is done at this stage to ensure that the production is safe.
  4. Service Operation: While the services are being delivered, their management falls in this stage.
  5. Service Improvement: This is the post-production stage where a service track is kept so that any future complications can be treated.

Some important things to keep in mind while working with the ITIL process are:

  • Make sure the service offered by you is improving the value of the business. Mere good quality service is of no use unless it is helping the organization generate more benefits.
  • It would help if you also focused on optimizing the resources and capabilities of the firm.
  • Keep track of service already delivered, ensure it is flawless, and side by side also develop strategies for new services in the future.

Why is ITIL Becoming So Popular?

ITIL has gained popularity suddenly, and there are many reasons behind that. Listed below are some key reasons among these, along with small explanations.

Job and salary

  • ITIL is emerging as a lucrative career, and the Return on Investment (ROI) ratio is pretty interesting.
  • A candidate skilled in ITIL through an online certification course can also earn an average salary of ₹10,58,000 per annum.
  • Thus, a better salary and lucrative career options attract candidates like honey attracts bees.

Skills Earned

  • It’s not about salary as ITIL certifications also train candidates for lifelong lessons.
  • ITIL skilled candidates learn how to deliver services efficiently with minimizing costs and time.
  • The frameworks of ITIL help employees in optimizing their service delivery solutions and thus utilize the saved resources elsewhere.

Career Security

  • ITIL is not limited to India and is a globally accepted skill.
  • While it increases the salary by 40%, ITIL also helps you get a job easily and sustain it for a longer duration.
  • Globally, various organizations prefer candidates who have a certificate in ITIL; therefore, you might not face much trouble in getting a job with a certificate in hand.

These are the three main reasons why candidates are getting inclined towards pursuing an online ITIL course. All the other benefits can be categorized under 1 of these three major headings/categories.

How to Pursue an ITIL Certification?

If you have decided to get an online certificate in ITIL by now, let’s discuss how to get one.

The ITIL certificate is currently offered in 5 main categories:

  • ITIL Foundation
  • ITIL Practitioner
  • ITIL Intermediate
  • ITIL Expert
  • ITIL Master

The most popular of all these courses is ITIL Foundation, which is now available under the latest version ITIL V4. To join the course, you need to enroll yourself on either AXELOS’s website or on the website of some other authorized training partner.

Candidates need to earn a minimum number of PDUs (Professional Development Units) to become eligible to appear for the exam. You need to score a minimum of 65% marks to clear the exam and become a certified ITIL professional.

What Key Skills are Required in an ITIL Professional?

The ITIL industry is also competitive, and therefore you need to possess some key skills to excel and keep up with the industry advancements. Some of the key skills are discussed below.

  • Artificial Intelligence: It is speculated that companies will soon rely upon AI for its ITSM. Therefore, having basic knowledge of AI becomes imperative.
  • Analytics: Analytics is always helpful in the IT industry. It helps in analyzing data, generating trends, and thus designing future strategies.
  • Automation: Candidates need to know about automation tools like chatbots, which help improve service delivery efficiency.
  • Business Management: Service delivery is as much business as it is technology. ITIL candidates need to deal with clients and company management; therefore they should have some business management skills.

Apart from these, candidates should also have good interpersonal skills and the ability to learn new advancements and keep pace with the changing world.

Very few people know about ITIL, but its popularity is slowly increasing. Therefore, it becomes reasonable to stay handy with skills and certifications so that you can strike when the iron is hot. So do not waste time and join an online ITIL certification course today.

Also read: Five suggestions to make educational system better after pandemic

By admin