Sun. Jul 21st, 2024
Gonser AG

, a company that started in 2009. Starting with the sale of individual items, they now offer a wide range of different products in our online shop. Over 700,000 customers throughout Switzerland already trust it.

A young, dynamic team is passionately committed to customers on a daily basis and to this day maintains a start-up character that sets us apart and that they never want to give up. They always focus on good offers and high customer satisfaction.

The brand has opened up the whole variety of products for living and leisure dreams for you: Regardless of whether you are in the country or in your own four  In short: an all-around carefree package. This extends to the areas of Sport and Leisure, Household and Living, Do-It-Yourself (DIY) , Baby and Toddler, Pet Supplies as well as Massage and Wellness and “Electronics”.

In addition, you benefit from an excellent price-performance ratio with the lowest price guarantee, good quality, and services as well as very fast delivery. In order to guarantee these factors in the long term, they rely on a sustainable, well-thought-out service strategy and qualified employees. In short: GONSER.CH has established itself as the first choice of online shops for many – over 100,000 article reviews speak for themselves.

Service & shipping, support

As quickly as individually

700,000 customers are a seal of quality that they can write about. The satisfaction of the numerous customers results from excellent service in the areas of shipping and support paired with good product quality. Thanks to efficient order processing and optimized logistics processes, they can offer you the best prices with the lowest price guarantee as well as very fast delivery with delivery on the next working day.

In order to guarantee these factors at all times, they are always at your disposal at any time with advice and action: E-mail inquiries that are received on workdays by 4 p.m. are usually answered on the same day.

Select today – benefit tomorrow

Are you in a hurry? they also! Therefore, they ship all products upon receipt of payment to 20:00 on the same day. No problem! Because they offer you a 100-day exchange right. Simply return the goods and they will refund your money in the form of a goods voucher.

Their credo: they don’t just deliver products, they deliver satisfaction!

Why is it unique?

1. Few conditions

  • The general terms and conditions (hereinafter referred to as GTC) regulate the comprehensive terms and conditions and services between (hereinafter referred to as GONSER.CH) and its customers.
  • Deviations from these terms and conditions are only effective if they confirm them in writing.

2. Offer

  • The offers on the GONSER.CH webshop are subject to change and are not to be understood as binding offers. An order only comes into being when the order is confirmed via e-mail or when the goods ordered have been delivered.
  • The data in their sales documents like, drawings, images, dimensions, weights, and other services are only to be understood as guide values ​​and do not represent an assurance of properties.

3. Prices

  • All prices from GONSER.CH are shown in CHF and are subject to change. The prices include value-added tax (VAT).
  • They reserve the right to make technical changes, errors, and misprints.
  • Price changes can be made by GONSER.CH at any time and without prior notice.

4. Shipping costs

  • Unless explicitly stated otherwise in the order, they deliver all products that are ordered via the GONSER.CH web shop free of charge within Switzerland and the Principality of Liechtenstein without a special note.
  • For items marked “gonserBOX” or “Box item”, a shipping cost of CHF 6.90 per order will be charged. As soon as the total of all gonserBOX items reaches CHF 35.00, these items will also be delivered free of charge.
  • Delivery to other countries is not possible.

5. Payment

  • Delivery is only made against prepayment. Payment on account is not possible.
  • CH accepts prepayment, credit cards, EC-Direkt, TWINT, or PayPal as payment methods.
  • In the absence of special agreements, a payment period of 10 days after placing the order applies.