You narrowed down your potential cleaners list, but are you unsure how to pick the right candidate?
It is a difficult decision indeed. The cleanliness of your workplace is in the hands of this service provider, so your concern is justified. But it is neither rocket science!
All you need to do is make a checklist and see if your provider meets those criteria. If a commercial cleaning company in Sydney checks all the points on this list, you may happily go ahead with them.
So, here’s a checklist we prepared for you.
1. Good Track Record
When it comes to something as important as the cleanliness of your office or place of business, you want to be sure that you are working with a reputable company with a good track record.
Not all commercial cleaning companies are created equal, so be sure to do your research before making a decision.
2. Quality Control Systems
It is always better to hire a cleaning company with a quality control process in place. It is one way to know if a particular cleaning company is reliable.
A cleaning company can claim that it provides excellent service, but there is no way to prove it unless it has quality control systems in place.
In simple words, they should conduct frequent audits of their services throughout the term of the cleaning contract.
So during the talks, inquire about their auditing methods, and drop those that offer ambiguous replies. Weekly inspections and monthly audits are how you judge their service quality.
They must also be equipped to handle day-to-day concerns and feedback. And it is important that they are quick in addressing the errors detected during audits.
3. Scope of Work
Two things that form a very important part of your contract are the scope of work and the cleaning schedule.
Once the work begins, you may come across several concerns and disagreements. So, having a clear scope of work written in the contract can be helpful. You may refer to them whenever there is confusion.
The scope of work includes areas that must be cleaned, the cleaning schedule for those areas, the cost, and more. If you have any questions, ask them before signing the contract.
All in all, you should make sure your service provider listens to you and addresses all your issues within the scope of work.
4. Consider the Cleaning Services They Offer
Not all commercial cleaning companies offer the same services, so it’s important to find out what kind of services they offer before making a decision.
Some companies may only offer basic cleaning services, while others may offer more specialised services such as carpet cleaning, window washing, etc.
Figure out what kind of services you need and make sure the company you’re considering is able to provide them.
5. Necessary Equipment
When hiring an office cleaning firm in Sydney, be sure they have the correct cleaning equipment and supplies for your needs.
They should have ladders, vacuum cleaners, floor polishers, and other cleaning supplies on hand. Also, you should make sure the cleaning products they use are safe, environmentally friendly, and of good quality.
In case the equipment and materials are not what you expected, don’t settle for less because you can’t change your needs. With so many providers of office cleaning in Sydney, you will find the one that suits you best.
6. Licence and Insurance
One more important consideration is to check if they have a valid licence and insurance. This makes certain that you choose a reputable business cleaning service company. If it is a registered business, you can hold them responsible if they fail to provide the services for which you have paid.
Besides a licence, insurance is also a must. With an insured firm, any products or equipment that are destroyed during cleaning will be borne by the company. Otherwise, you would have to pay.
Also, if the firm you hired refuses to pay for these losses, you can submit a complaint against it. It may result in the cancellation of its licence.
7. Trained Personnel
You are outsourcing the job because you expect a professional at work. If that objective is not met, nothing else matters.
Cleaning may seem straightforward and easy, but it is not. It requires expertise and understanding of several pieces of equipment and materials. And the staff needs to handle several tasks—cleaning furniture, glass windows, tiles, carpets, and restrooms. This needs knowledge of the proper and safe cleaning methods.
So, cleaning personnel must be taught the appropriate and safe use of equipment and materials. A skilled cleaning staff understands which cleaning products to use and how to use them for the greatest results.
Sometimes, insufficient training might even cause hazardous accidents at work. It can be detrimental to your business and your employees’ health.
8. Reasonable Pricing Structure
Cost is always an important consideration when choosing any type of service, and commercial cleaning services are no different. Be sure to ask about pricing upfront, so there are no surprises later on down the road.
If a specific company’s pricing structure doesn’t work for you, drop it rather than settle. It is because you want someone who can provide services for the long term. So, settling for it would only hurt your finances.
There you go! The 8 important considerations to keep in mind when choosing commercial cleaning services in Sydney. Maintaining a healthy workplace is as important as any other decision in business.
By taking the time to research your options before making an informed decision, you can be sure that you’ll be happy with the results.